Summary: SimplePay Capital Financial Services Tanzania Ltd

Job Details

  • Deadline: 12th November 2026
  • Company: SimplePay Capital Financial Services Tanzania LTD
  • Location: Dar es Salaam, Mbeya

Job Description

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Field Collection Agents (4 Positions)

Company

SimplePay Capital Financial Services Tanzania Ltd

Regions

Dar es Salaam | Mbeya | Morogoro | Mwanza

Department

Collections

Reporting to

Collections Manager

Are you an experienced loan recovery professional with a proven track record in field collections

and recovering overdue loan repayments

SimplePay Capital Financial Services Tanzania Ltd is looking for four (4) experienced and

results-driven Field Collection Agents to strengthen our collections team. The successful

candidates will be responsible for following up on delinquent loan accounts, conducting

customer field visits, negotiating repayment arrangements and driving effective loan recovery

within their assigned territories.

Key Responsibilities

  • Conduct physical field visits to customers with overdue loan repayments and actively pursue recovery of delinquent accounts.
  • Trace and follow up on difficult-to-reach customers and accounts with prolonged repayment defaults.
  • Negotiate realistic repayment arrangements and ensure customers honour their repayment commitments.
  • Monitor assigned overdue loan portfolios and consistently work towards achieving collection and recovery targets.
  • Maintain accurate records of field visits, customer interactions, repayment commitments and recovery outcomes.
  • Submit timely collection reports and provide regular updates on recovery progress.
  • Escalate high-risk, disputed and potentially fraudulent accounts to the Collections Manager.
  • Maintain professional customer relationships while adhering to company collection policies and applicable regulations.

Minimum Qualifications & Experience

This is an experienced-hire position. We are specifically looking for candidates with:

  • A minimum of 2–3 years of proven experience in loan collections and debt recovery, preferably in microfinance institutions, banks or dedicated loan recovery/credit collection agencies.
  • Demonstrable experience in conducting physical field collections and recovering overdue loan repayments.
  • A proven track record of meeting or exceeding collection and recovery targets.
  • Strong knowledge of loan delinquency management, debt tracing, customer negotiation and repayment follow-ups.
  • Experience handling difficult customers, chronic defaulters and challenging recovery assignments.
  • A Diploma or Bachelor’s degree in Business Administration, Finance, Accounting, Banking or a related field will be an added advantage.
  • Good computer skills and experience using loan management systems or digital collection tools.
  • Willingness to travel extensively within assigned collection territories.

Required Competencies

  • Strong negotiation, communication and persuasion skills.
  • High integrity, accountability and professionalism.
  • Resilience and ability to work under pressure.
  • Results-oriented with a strong drive to achieve recovery targets.
  • Excellent planning, reporting and follow-up skills.
  • Ability to work independently with minimal supervision.

Important

Candidates with experience specifically in loan recovery companies, microfinance collections or financial institution recovery departments are strongly encouraged to apply.

This position requires extensive fieldwork and is not a desk-based collections role. Applicants must be comfortable conducting daily customer visits and working towards measurable recovery targets.

How to Apply

Interested and qualified candidates should submit their updated CV, clearly indicating their relevant loan recovery experience, previous employers and key collection achievements, to:

Email

[email protected]

Subject

Application for Field Collection Agent – [Preferred Location]

Application Deadline

12th November 2026

Only shortlisted candidates will be contacted.

Join SimplePay Capital Financial Services Tanzania Ltd and be part of a team committed to lending human again.

How to Apply for this Job

Send your application (cover letter and CV, plus any documents the employer asks for) by email. Use the job title as the email subject.

November 12, 2026

recruitment.tz@simplepay.capital

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How to Apply

Apply by email: recruitment.tz@simplepay.capital

Application link: Apply for this job