Summary: Relationship Officer – 25 Positions at VisionFund Tanzania

Job Details

  • Deadline: November 25, 2026
  • Company: VisionFund Tanzania Microfinance Bank (VFT-MFB Limited)
  • Location: Arusha, Tanzania
  • Employment Type: Full-Time (Local – Fixed Term Contract)

Job Description

Relationship Officer – 25 Positions at VisionFund Tanzania

Relationship Officer – 25 Positions

Company / Institution

VisionFund Tanzania Microfinance Bank (VFT-MFB Limited)

Location

Arusha, Tanzania

Industry

Banking / Microfinance / Financial Services

Job Type

Full-Time (Local – Fixed Term Contract)

Posted Date

November 04, 2026

Application Deadline

November 25, 2026

Job Overview

VisionFund Tanzania Microfinance Bank (VFT-MFB Limited), a Christian microfinance institution affiliated with World Vision, is seeking a qualified and proactive

Relationship Officer

to join its team in Arusha. The successful candidate will drive client recruitment, conduct credit investigations, manage loan portfolio repayments, champion financial inclusion, and provide exceptional customer service in accordance with Christian core values and organizational safeguarding policies.

Key Responsibilities

Client Recruitment & Orientation (30%)

Market VFT-MFB loan products, screen prospective borrowers against eligibility criteria, conduct business/home visits to evaluate income stability, perform cash-flow and background investigations, verify guarantors and local leader endorsements, and train clients on credit policies.

Loan Processing (15%)

Assist clients in accurately completing loan application forms, verify collateral requirements and mandatory cash security deposits, complete loan assessment checklists, and present qualified applications to the Branch Credit Committee.

Portfolio & Repayment Management (15%)

Enforce zero-tolerance policy on delinquency, track repayment schedules, conduct immediate field follow-ups on overdue accounts, and institute penalty fees where applicable according to set procedures.

Market Growth & Business Promotion (10%)

Plan and execute localized marketing activities, meet monthly loan disbursements/client acquisition targets, and promote a positive corporate image.

Customer Service & Client Relations (10%)

Review legal security files, maintain strong relationships with borrowers, address customer complaints promptly, and recommend service improvements to branch management.

Teamwork & Value Alignment (10%)

Maintain work-life balance, observe Christian core values, actively participate in daily devotions, and maintain a safe, collaborative work environment.

Reporting & Internal Controls (10%)

Prepare and submit daily and weekly operational reports, report unethical behavior or policy violations, and implement internal audit recommendations.

Requirements & Qualifications

Education

Bachelor’s Degree in Microfinance, Banking, Finance, Business Administration, Economics, Marketing, or a related discipline.

Experience

Minimum of 3 to 5 years of relevant professional experience in microfinance credit operations, loan relationship management, or field marketing.

Career Level

Middle Management / Experienced Professional.

Competencies

Strong credit assessment, financial analytical, negotiation, field communication, and portfolio recovery skills.

Core Values & Safeguarding

High integrity, willingness to uphold Christian values and devotions, and full adherence to VisionFund’s zero-tolerance safeguarding policies against child and vulnerable adult abuse.

How to Apply

Interested and qualified local candidates should apply online through the official World Vision / VisionFund career portal using the details below:

CLICK HERE TO APPLY

Job Reference ID

150774

Hiring Location

How to Apply

Application link: Apply for this job