Summary: AI-CHA is a growing international food and beverage brand specializing in affordable, high-quality ice cream and beverages. As we continue expanding o...

Job Details

  • Deadline: December 1, 2026
  • Location: Dar es Salaam

Job Description

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Job Description

AI-CHA is a growing international food and beverage brand specializing in affordable, high-quality ice cream and beverages. As we continue expanding our presence across international markets, we are seeking an experienced, dynamic, and results-driven Country Manager to lead our business operations and franchise expansion in Tanzania.

Key Responsibilities

  • Develop and execute strategies to expand Ai-CHA’s market presence across Tanzania.
  • Identify potential franchise investors, business partners, and suitable locations for new stores.
  • Lead franchise development activities, including investor engagement, negotiations, and franchise agreements.
  • Conduct market research to identify business opportunities, consumer trends, competitor activities, and high-potential locations.
  • Establish and maintain strong relationships with franchisees, business partners, and relevant stakeholders.
  • Monitor business development performance and ensure achievement of assigned expansion targets.
  • Oversee the daily operations and performance of Ai-CHA stores and franchise outlets across Tanzania.
  • Ensure compliance with Company operational procedures, quality standards, and brand guidelines.
  • Monitor store sales, customer service, operational efficiency, and overall business performance.
  • Conduct regular store visits and operational assessments to identify areas requiring improvement.
  • Work closely with operations teams and franchisees to resolve operational challenges and improve store performance.
  • Ensure effective coordination of store staffing and operational requirements.
  • Provide leadership, direction, and supervision to employees and departmental teams within Tanzania.
  • Establish clear performance expectations, monitor team productivity, and promote accountability.
  • Coordinate with Human Resources on recruitment, employee attendance, performance management, and disciplinary matters.
  • Support employee training, development, and succession planning.
  • Promote a positive, professional, and collaborative working environment.
  • Address operational and employee-related challenges in coordination with the relevant departments.
  • Work closely with the Finance Department to monitor sales revenue, operational expenditure, and financial performance.
  • Support budget planning, cost management, and financial reporting.
  • Ensure appropriate financial controls and accountability across business operations.
  • Coordinate administrative activities to support efficient country operations.
  • Oversee the coordination of procurement, inventory management, logistics, and product distribution.
  • Liaise with relevant departments regarding shipments, customs clearance, and delivery of products and equipment.
  • Ensure effective supply chain coordination to support existing stores and new franchise openings.
  • Identify and resolve logistical and operational challenges.
  • Ensure business operations comply with applicable Tanzanian laws, regulations, and industry requirements.
  • Maintain a good understanding of Tanzanian employment legislation, business licensing requirements, and relevant commercial regulations.
  • Collaborate with Human Resources, Finance, and other departments to support regulatory compliance.
  • Identify potential operational, financial, and business risks and implement appropriate preventive measures.
  • Coordinate responses to operational emergencies and unexpected business disruptions.
  • Develop and implement country-level business strategies aligned with the Company’s regional and international objectives.
  • Coordinate activities across Business Development, Operations, Marketing, Finance, Human Resources, and Logistics.
  • Prepare and submit regular business performance, market expansion, and operational reports.
  • Provide strategic recommendations to regional management regarding market opportunities, operational improvements, and business growth.
  • Ensure timely implementation of management decisions and Company initiatives.

Requirements

Bachelor’s degree in Business Administration, Management, Marketing, or a related field.

Minimum of 2 years of relevant experience in business development, brand expansion, franchise development, or a similar management position.

Demonstrated experience managing business operations and leading teams.

Proficiency in Mandarin Chinese (speaking, listening, reading, and writing) is required.

Strong English communication skills, both written and verbal.

Proficiency in Swahili will be an added advantage.

Good understanding of Tanzanian business regulations and relevant employment legislation.

Strong leadership, decision-making, and problem-solving abilities.

Excellent interpersonal, communication, and negotiation skills.

Ability to work independently and collaboratively with cross-functional teams.

Self-motivated, proactive, results-oriented, and capable of working in a fast-paced environment.

Strong organizational and strategic planning skills.

Willingness to travel within Tanzania as required.

Professional Skills

Business Development, Leadership, Logistics, Performance Management, Procurement, Risk Management, Supply

Chain Management

How to Apply for this Job

Ready to apply? Check the requirements above, then apply on the employer’s official website using the button below. Have your CV and any requested documents ready, follow the employer’s instructions, and submit before the closing date.

Application deadline

December 1, 2026

CLICK HERE TO APPLY

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