Summary: At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then...

Job Details

  • Location: Kenya

Job Description

Position information

Job Details

Job Location

Dar es Salaam

Job Category

Administration Jobs

Business Management Jobs

Job Type

Full time Jobs

Job Posted

August 26, 2026

Job Description

Why Airtel Africa

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

RA Compliance Universe adherence

  • Maintain high levels of compliance above 99% for GSM
  • Implement Revenue Assurance SOPs & RA Manuals to cover emerging risks and better management of existing risks

Increase Revenue by minimizing Revenue Leakage

  • Detect and plug revenue leakages
  • Identify missed revenue opportunities
  • Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimise the existing leakages

Data analytics and insights generation

  • Use various DBMS for data mining, analysis and reporting
  • Track key revenue and subscriber KPIs for trends or declines
  • Monitor product performance and generate strategic insight

Institutionalize Best Practices & Leverage Group Synergies

  • Implement Group wide initiatives
  • Support Project management teams for major system launches to do comprehensive risk analysis and ensure First Time Right
  • Build knowledge base and key learning’s, maintain standards UAT templates and already implemented processes for compliance

Ensure First Time Right implementation of new products

  • Liaise with CFT to understand the complete architecture, end to end service path and revenue path, and perform UAT cases
  • Highlight to business the emerging risks

Issue Closure

  • Close loop with CFT for fast closure of issues
  • Escalate appropriately when required through proper hierarchy
  • Take ownership to get issues closed

SQL and Reporting

  • Provide weekly/monthly reports in a timely manner as required by business and Group RAFM
  • Report on all revenue loss incidents to management
  • Comprehend business logic and use of SQL guidelines and procedures for accurate data generation/mining
  • Prepare timely management & regulatory reports highlighting performance against set business KPIs
  • Apply SQL best practices for precise data extraction

Internal Audit Score

  • Ensure adherence to audit requirements and address findings proactively
  • Should strictly be satisfactory or above

Qualifications

Educational Qualifications & Functional / Technical Skills

  • Graduate: ICT Degree

Relevant Experience (Type of experience and minimum number of years)

  • 1-2 years in Telecom, ICT or Billing Assurance
  • Skill & Knowledge of SQL is a MUST

Other requirements (Behavioural etc.)

  • Ability to communicate effectively using both verbal and written communication channels
  • Understanding of relational database structures, data manipulation and data extraction methodologies
  • Understanding of charging principles, tariffs model interconnect and roaming billing processes
  • Ability to work within a team of professionals, guiding and coordinating towards achieving common objectives as well as organize and facilitate brainstorming sessions
  • Ability to see the ‘big picture’ and adapt accordingly
  • Good appreciation of project management methodology, principles and best practices

How to Apply

Full-time

Job, To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

Check all

JOBS IN TANZANIA

How to Apply for this Job

No separate application link was provided. Review the job description for application instructions supplied by the employer.

More job opportunities

Related Jobs & Vacancies

MEL Manager – Faith and Community Initiative (FCI) at World Vision August 2026

World Vision Tanzania (WVT) Jobs Vacancy, Employment

NGO and Social Work Jobs

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired...

Posted August 26, 2026

View Job

Technical Director – Faith and Community Initiative (FCI) at World Vision August 2026

Airtel Money_Operations & Business Analytics Manager at August 2026

Airtel Tanzania

Why Airtel Africa? At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you. We champion...

Airtel Money_Product Manager: Loans, Savings & Wealth August 2026

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you. We champion diversity. We anticipate,...

How to Apply

Application link: Apply for this job