Job Details

  • Deadline: Not specified
  • Company: Sokabet Number of Positions: 20 Location: Dar es Salaam, Tanzania Eligibility: Open to Locals (Tanzanians) Key Qualifications...
  • Location: Dar es Salaam Eligibility: Open to Locals (Tanzanians) Key Qualifications...
  • Employment Type: Local – Fixed Term Employee (Fixed Term)
  • Category: Customer Care Service Jobs
  • Posted Date: July 29, 2026
  • Application: Online application

Job Description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type

Local – Fixed Term Employee (Fixed Term)

Job Description

(10%) Data Entry

· Ensure accurate data entry where Tablet fails

· Ensure approval documents are in place for manual data entry

· Supervise & Confirm Mobile change & ATM registration at the Business Center

· Customer satisfaction

· Problem solving

(20%) Banking activities

Register the bank pay in slips and issue receipts to the respective clients

Initiate cheque payments, and submit to central process.

Does Bank reconciliation

Acknowledges bank correspondence

Sends disbursement sheet to Central processing center

Physically confirm clients during disbursement, and reports any missing or problematic clients to central processing personnel

Efficiency 20%

Payments and Petty cash management

Petty cash reimbursement, disbursement as per policy

Effect cash and cheque payment s as per authorized, approved or request voucher

Ensure payment of services delivery agents/partners e.g. bills, contractors, labour wages if any

Purchases of office items e.g water, sugar, tea bags, utensils e.t.c

Efficiency

Customer Service15%

Attends customer inquiries

Promotes/markets Savings

Directs customers to respective officer or right channel

Monitors/attends customers’ ATM usage

Register and solve customers’ compliances

Pass right information to customers

Issues marketing tools such as fliers to customer

Reports 10%

Reports to Business Center Manager any reported loss of ATM Card, Mobile Line by the client.

Reports to disbursement officer Missing or problematic clients on the disbursement

Report delivery and loss of assets

Savings Mobilizations 15%

Mobilize, Market and sells savings to clients

Opens savings accounts

Ensure KYC of servings are approved by BCM

(10%) Office Administration

· Keeps under safe custody all clients loan collaterals, files, documents and other valuable items

· Keep documents in hand under custody

· Keep proper documentations of payments

· Post and receive the Business Centre Parcels

· Compile customer complaints and reports to Call Centre Manager

· Does photo copy and printings

· Keeps business center stationery

· Safety and reputation/ image

KNOWLEDGE, SKILLS AND ABILITIES

List education, knowledge & skills, licenses preferred, and all experiences required to perform this position in a fully competent manner.

Minimum education, training and experience requirements to qualify for the position

List

academic

technical skills

or

other knowledge

required as a minimum qualification for this position.

· Degree Holder in Accounting

· Must have a clear understanding of data entry and technology

· Very good knowledge and comfort dealing withfinancial information

· Very good analytical & reporting skills

List additional

work experience

· Proficient in Microsoft office application

· Be a good leader

· Very good communication and marketing skills (both written and verbal)

· Model and demonstrate effective Christian leadership and able to lead daily devotions.

CORE CAPABILITIES

Achieving Capabilities

Achieving quality results & service. Practicing accountability & integrity. Communicating information effectively.

Proven ability to prepare and report various deliverables on time

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Thinking Capabilities

Thinking clearly, deeply and broadly. Understanding the Humanitarian Industry. Understanding World Vision’s mission and operations. Practicing innovation and change.

Leads and manages change process

Able to identify key strategic and market focuses for VFT

Proven problem solver who shows both leadership and delegating skills

Self-Managing Capabilities: Demonstrating Christian values in life and work. Learning for growth and development. Maintaining work/life balance and effectiveness.

Should demonstrate maturity and provide strong spiritual leadership

Continually improving and developing new skills

Should be a role model for other staffs in work/life balance

Relational Capabilities:Building collaborative relationships. Practising gender and cultural diversity. Influencing individuals and groups.

Able to develop strong VFT relationships and Clients

Builds strong teams work

Able to manage the multiple relationships of Staff and Central Processing Centre

Applicant Types Accepted

Local Applicants Only

How to Apply

Job type

Full-time

Job, To submit your application, please follow the link provided below.

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How to Apply

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